Avik Chatterjee is an accomplished director specializing in service design, with over 13 years of experience in the travel and hospitality sectors. Currently, Avik leads digital channel management and customer journey improvements for a fast casual restaurant while also conceptualizing innovative AI-driven solutions. Previously, Avik has held key positions at Cognizant and Kantar, where they spearheaded significant modernization initiatives for major global brands, resulting in substantial operational improvements. Avik holds multiple degrees, including an MBA from ALBA Graduate Business School and a Post Graduate Program in Management from the Indian Institute of Management Raipur.
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