Junaid Khan is a seasoned technical support specialist with a strong background in customer support and incident management within the technology and financial services sectors. Junaid's experience encompasses roles at Appstle Inc. as a Customer Support Engineer, where responsibilities included diagnosing subscription-related issues and collaborating with development teams, and Tyche Media as a Junior Support Engineer, focused on troubleshooting and optimizing processes. At Signzy, Junaid served as Senior Engineer Product Support, managing complex deployments and ensuring compliance for real-time systems. Currently, as a Senior Consultant at LTIMindtree, Junaid supports CITI Client by ensuring system availability and optimizing operational efficiency through technical monitoring and incident management. Junaid holds a degree from Rizvi College of Engineering, completed in 2018.
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