Kumar Tatepalli is an experienced professional in the contact center industry, specializing as a Genesys CX Cloud Consultant with over four years of expertise in IVR self-service solutions. Kumar's career includes roles as Campus Ambassador at various organizations, such as TechEagle Innovations Pvt. Ltd., Harvard Project for Asian and International Relations, and Amdocs, along with a position as Campus Commander at OYO. Kumar holds a B.Tech in Electrical and Electronics Engineering from Madanapalli Institute of Technology & Science, completed in 2019. Currently, Kumar serves as a Senior Genesys CX Cloud Developer at LTIMindtree, after a successful tenure at Tech Mahindra.
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