Mark Hartley is a dynamic and influential operations leader with extensive experience in the financial services industry. They served as Principal at Hartley Consulting Services from 2019 to 2021, and held various roles including SVP of Investor Services at Citi from 2005 to 2016, where they managed multiple operational teams and led significant process improvements. Mark also worked as VP of Investor Services at AGF Investments from 2016 to 2019, achieving notable savings and efficiency gains. Currently, they are a Senior Director of Business Consulting at LTIMindtree, continuing to leverage their expertise to drive strategic initiatives. Mark graduated with a Bachelor of Arts in Psychology and Statistical Analysis from McMaster University in 1997.
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