Mayur Gupta

Mayur Gupta is a global CRM transformation leader with over 15 years of experience specializing in CRM strategies and business process transformations across multiple platforms, including Salesforce and Oracle CX. They have held roles at Cognizant as a Senior Consultant and at Infosys, where they progressed from Consultant to Senior Associate Consultant. Mayur also completed an internship at Indian Oil Corporation Limited, focusing on market research related to customer satisfaction. They earned a Bachelor of Engineering in Electronics and Telecommunication from the Institute of Engineering and Technology, Devi Ahilya University, and a Master of Business Administration from the Institute of Management, Nirma University.