Mudit Srivastava is currently a Senior Engineer in Cloud & Infra Services at LTIMindtree and has over 3.9 years of experience in the information technology and BPS industry, specializing in Service Desk and Customer Service domains. Prior to this role, Mudit worked as an IT Analyst SME at HCL Technologies, focusing on incident and problem management, team leadership, and training new hires. Mudit also held the position of Process Associate at Tata Consultancy Services, where they provided L1 technical support and achieved SLA targets. They hold a Bachelor of Science degree in Physics from Lucknow University.
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