Ruchika Singh is an experienced professional with over 7 years in service delivery and client management within global markets, specializing in IT, fintech/SaaS, and e-commerce. Ruchika currently serves as an Escalation Manager for Delivery Excellence at Microsoft while previously holding roles such as Cluster Head at InsuranceDekho and Sr. Client Account Manager at BharatPe. Ruchika's educational background includes an MBA in International Marketing and Finance from GITAM School of International Business and a Bachelor of Science in Biotechnology. They have successfully managed teams and projects, focusing on customer satisfaction and operational excellence.
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