Sameeksha Tupe

Sameeksha Tupe is a detail-oriented IT Service Management professional with hands-on experience in Incident, Major Incident, and Problem Management, currently working as a Senior Executive at LTIMindtree. Sameeksha has previously served as a Senior Analyst at Capgemini, where they managed end-to-end incident processes and utilized ServiceNow for effective ITSM execution. With a Bachelor of Technology in Electrical Engineering and a background in SAP ABAP development, Sameeksha specializes in driving service stability and rapid recovery during high-impact incidents. They have a proven record of conducting root cause analysis, facilitating cross-functional communication, and implementing process improvements to enhance operational efficiency.