Subrat Khatva is currently a Senior Project Development Manager at LTIMindtree, where they oversee the execution of various projects, ensuring effective communication, resource allocation, and adherence to quality standards. Previously, they served as a Service Delivery Manager at both Sutherland and TaskUs, leading contact center teams and implementing strategies to enhance operational efficiency and customer satisfaction. From 2012 to 2021, they worked as a Senior Operations Manager at Teleperformance, successfully managing customer service operations for a team of over 200 professionals. Subrat holds a Master's degree in Information Technology and a Bachelor's degree in Information Technology, both from Sikkim Manipal Institute of Technology.
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