Eric Bauer

Eric Bauer is a seasoned customer support and operations professional with extensive experience in managing teams and improving user experiences across multiple organizations. Currently serving as Customer Support Manager at Lucet since August 2023, Eric previously held significant roles including Director of Operations at Ascend Math and Interim Director of Customer Support at DreamBox Learning. With a strong background in customer service management, including positions at Reading Plus and Comcast, Eric has demonstrated expertise in leading cross-functional teams, managing operating budgets, and implementing strategic initiatives to enhance service delivery and customer satisfaction. Eric's academic foundation includes a degree from Champlain College.