Karsten Bench is a seasoned professional in technical customer operations, currently serving as the Manager of Technical Customer Operations at Lucid since February 2017. Prior to this role, Karsten worked as a Technical Product Specialist at Reynolds Cycling from November 2015 to February 2017, where responsibilities included providing essential knowledge to dealers and customers regarding Reynolds wheels, as well as addressing product inquiries and service issues. Earlier experience includes a position as a Mechanic & Sales associate at The Bicycle Chain from April 2013 to October 2015, focusing on inventory control, product ordering, and service management. Karsten holds a B.S. in Management Information Systems from the University of North Carolina Wilmington, obtained in 2013.
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