Abdullah Salem has a diverse work experience spanning various industries. Abdullah is currently working as a Technical Product Manager at Lucidya, where they lead a team of 20 in optimizing and enhancing three B2B SaaS products. In their previous role at Seera Group, they managed a cross-functional team of 11 to improve an internal system used by customer service agents. Abdullah also completed an internship as a Technical Product Manager at Seera Group, where they headed a team to improve the WhatsApp Customer Service channel. Prior to that, they participated in the Jeel Tamooh Fellowship program at Boston Consulting Group, which enhanced their leadership skills. Additionally, Abdullah gained experience as a Tech Tutor at BrightUp, where they led a team of instructors and taught students about new technologies.
Abdullah Salem obtained their Bachelor's degree in Computer Engineering from King Fahd University of Petroleum & Minerals (KFUPM) from 2015 to 2019. Prior to that, they completed their high school education in General Studies at University Schools from 2011 to 2013.
In terms of additional certifications, Abdullah has completed several courses and workshops. Abdullah has obtained certifications such as "Communication Foundations," "Customer Service: Serving Internal Customers," and "Holding Yourself Accountable" from LinkedIn in October 2020. In January 2020, they completed the course "Improving Deep Neural Networks: Hyperparameter tuning, Regularization and Optimization" from Coursera. Abdullah also obtained the certification "Neural Networks and Deep Learning" from Coursera in November 2019.
Furthermore, Abdullah has participated in various workshops related to digital marketing and analytics. Abdullah completed workshops such as "Advertising With Google: Using AdWords to Grow Your Business," "Comprehensive Online Marketing Workshop," "Crafting A Social Media Strategy That’s Right For You," "Display Advertising: GDN, Facebook & Retargeting Workshop," "Mastering Google Analytics: Customization & Automation Workshop," "SEO (Search Engine Optimization) Workshop," and "Digital Newsletter & Customer Retention Marketing Workshop" from AstroLabs in April 2018.
Additionally, they completed the workshop "Introduction to Marketing (For Engineers & Scientists)" from King Fahd University of Petroleum & Minerals in 2018. In 2017, Abdullah completed the workshop "Introduction to Embedded system (Arduino)" from King Fahd University of Petroleum & Minerals. Abdullah also completed the "Entrepreneurial Emerging Leaders (EEL)" program from the Entrepreneurship Institute - kfupm in January 2016.
Abdullah has also obtained certifications in first aid from the Saudi Red Crescent Authority in March 2018. Furthermore, they have obtained certifications from Google including "Google Analytics Individual Qualification," "AdWords Fundamentals," and "AdWords Search Certification" in March 2018.
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