Carolin Rapp serves as the Senior Director Enhance Efficiency at Lufthansa since September 2024, focusing on initiatives to boost the airline's efficiency and sustainable profitability. Prior roles at Lufthansa include Project Lead for Customer Centricity Boost, Senior Director for Passenger and Baggage Services, Senior Director in Commercial Steering and Taskforce Management, Head of the Intercontinental Steering Hub in Munich, and various managerial positions in Controlling, Network Planning, and Revenue Management, emphasizing resource planning and revenue maximization. Academically, Carolin Rapp holds a Master of Science in Economics from Ludwig-Maximilians-Universität München, a Bachelor of Science in Aviation Management from EBS Universität für Wirtschaft und Recht, and completed training as a Luftverkehrskauffrau at Lufthansa. Additionally, education includes time at UNSW and Deutsche Schule Neu Delhi.
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