Julia Carr is an experienced professional in the airline industry, currently serving as the Manager of Sales Strategy at Lufthansa since November 2004. Key accomplishments include the implementation of the Commercial Partnership Agreement with Eurowings, development of the AnyWay Travel Pass, and establishment of a new KPI system for measuring customer satisfaction in the B2B sector. Julia has held various managerial roles focusing on sales processes, global ticketing, corporate business development, and quality management. Julia began the career as a trainee and check-in agent, gaining foundational knowledge in airline operations and customer service. Julia holds a Bachelor's degree in International Business Administration from Berufsakademie Mannheim.