Lukas Dittrich

Lukas Dittrich is a seasoned professional in customer experience design and innovation, currently serving as Team Lead Customer Experience Design at Lufthansa since November 2023. Prior experience includes roles as Practice Lead Digital Service Discovery at HYVE, where leadership of a six-member team focused on the discovery and implementation of digital services, and various positions at CLEVIS Research GmbH, including Projectmanager Innovation and Digitalization. Lukas also worked with BMW Group, where a master's thesis on technology management and forecasting yielded a top grade. Early career experiences included internships and working student roles across several organizations, gaining insights in technology discovery, civil engineering, and IT. Lukas holds a Master of Engineering in Wirtschaftsingenieurwesen from Hochschule für Angewandte Wissenschaften München and a Bachelor of Engineering in International Projectengineering from Reutlingen University.