Michael Knapp

Michael Knapp has extensive experience in marketing and customer service within the aviation industry, having worked at Lufthansa since March 2003. In the current role as Head of Marketing EMEA, responsibilities include overseeing marketing strategies across the Europe, Middle East, and Africa regions. Previous roles at Lufthansa include Director of B2C Marketing for the Asia Pacific region, Senior Marketing Manager for Greater China, Global Key Account Manager, and Account Manager. Michael's early career began at Lufthansa as a Customer Service Agent, alongside a position as Sales Coordinator at Hotel Bayerischer Hof München. Educational qualifications include studies at Hochschule München University of Applied Sciences and the University of Greenwich.