Michael Schuffenhauer is an experienced professional in customer retention and CRM, currently working as an independent consultant since January 2013. Michael has held various positions at Lufthansa since August 2015, including Purser and Cabin Recruiting. From December 2012 to January 2020, Michael served as a guest lecturer in Marketing and Sales at Ludwig-Maximilians Universität München. Previous roles include flight attendant at Lufthansa CityLine and leadership in Corporate Partner Management at DeutschlandCard GmbH. Michael began a career in partner management at PAYBACK and completed a diploma at BASF Argentina. Michael holds a Diplom-Betriebswirt from Ludwigshafen University and a Diploma in Social Media Marketing from Shaw Academy, as well as a certification in DIN33430 obtained in 2019.
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