Paul D. is an experienced professional in the fields of business process management, hospitality, and retail. Currently, Paul D. serves as a Business Process Manager & IT Steering/Product Management for Hospitality & Catering at Lufthansa since February 2023. Prior to this role, Paul D. accumulated experience in complaint management at both ANEX Tour GmbH and Bucher Reisen GmbH, and worked in retail at ALDI SÜD. Paul D. holds a Bachelor of Science in Wirtschaftswissenschaften from the University of Düsseldorf, obtained between 2019 and 2023, and also pursued a degree in the same field at Bangkok School of Management in late 2022. Earlier education includes a Tourismuskaufmann diploma from Berufskolleg Bachstrasse, completed in January 2019.
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