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Insurance

Luko

Raphael Vullierme

The Engineering Team at Luko is responsible for designing, developing, and maintaining the innovative technology behind the company's home insurance platform. This team collaborates to enhance user experience, ensure system reliability, and implement scalable solutions, while continuously improving the infrastructure to support Luko’s mission of providing simple and transparent insurance services.

Engineering Team

The Leadership Team at Luko is responsible for setting the strategic direction and vision for the company, fostering innovation in home insurance solutions, and ensuring operational excellence across all departments. This team blends expertise in technology, product development, and overall business management to drive growth and enhance customer experience while maintaining Luko's commitment to transparency and simplicity.

Leadership Team

This department oversees the processing and management of insurance claims.

Claims Management

This department focuses on managing and optimizing the operational processes to improve efficiency and effectiveness across the organization.

Business Operations

This department manages risk assessment and the handling of insurance claims and fraud detection.

Claims and Underwriting

This department focuses on managing customer interactions, addressing complaints, and ensuring customer satisfaction.

Luko

Org chart

Teams

Engineering Team

Leadership Team

Claims Management

Business Operations

Claims and Underwriting

Customer Relations

Offices

Luko

Org chart

Teams

Engineering Team

Leadership Team

Claims Management

Business Operations

Claims and Underwriting

Customer Relations

Offices

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