Michelle Johnstone is a seasoned Senior UX Researcher with six years of experience in user experience research, focused on B2C projects. They have a strong background in informing the design of hardware, software, campaigns, and services for various organizations, including world-class brands and nonprofits. Michelle has held roles such as Product Researcher at ecobee and Senior UX Researcher at Huge, and is currently employed in the same capacity at lululemon. They earned a Bachelor of Arts Honours in Philosophy from the University of King's College and a Master of Information in User Experience Design from the University of Toronto.
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