Sofea Hanis is an experienced professional in retail management and customer service, currently serving as a Key Leader at lululemon since July 2025. Prior to this role, Sofea held various positions at COS from September 2019 to June 2025, including Floor Manager, Store Manager Cover, Customer Service Ambassador, and Sales Advisor. Additional experience includes a brief tenure as a Customer Service Executive at OCBC in August 2022, and roles in marketing and public relations as well as production assistance at Rico Rinaldi between 2017 and 2019. Sofea holds a Diploma in Fashion Design from Universiti Teknologi MARA, earned between 2015 and 2018.
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