Alexia Hoffman

EMEA Senior Customer Success Manager at LumApps

Alexia Hoffman is an experienced professional in customer success and digital consultation, currently serving as the EMEA Senior Customer Success Manager at LumApps since March 2021, where responsibilities include managing a portfolio of strategic clients across the EMEA region and achieving high renewal and upsell objectives. Prior to LumApps, Alexia held the position of Customer Success Manager at Splio, focusing on onboarding and account knowledge maintenance. Experience includes project management in digital consulting at Kingcom, international social media management at Datawords, and various roles in sales and marketing across different industries. Academic qualifications include degrees from EBS Paris, Universidad Mayor, and Shanghai University.

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