Fabien Dockes is a Customer Success Manager Senior at LumApps since January 2024, bringing extensive experience in client relations and digital project management. Previously, Fabien served as a Customer Success Manager at Splio from September 2018 to December 2023, focusing on customer loyalty strategies and account management. Fabien's career includes roles as a Senior Digital Project Manager at Artefact, where responsibilities included implementing digital communication strategies, and as a Digital Project Manager at Netbooster, overseeing e-marketing campaigns and client relations. Early career experience includes roles at M6 Metropole Television, Base&co, TOTAL Raffinage Marketing, and Warner Bros. Entertainment, developing skills in strategic marketing, client retention, and performance optimization. Fabien holds a BA in Business Administration from Rennes School of Business, and a Master's degree from Stellenbosch University.
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