Shawn Lim

Shawn Lim is a seasoned professional in customer success and operations, currently serving as the VP of Customer Success and Operations at Beekeeper since 2021. They have held several leadership roles, including VP of Global Customer Success at Particle from 2019 to 2021 and VP of Global Strategy and Operations at Adroll Group during 2018 to 2019. Shawn began their career at Accenture as an Analyst in 1997 and has since worked at notable companies such as Facebook, Google, and eBay, accumulating extensive experience in driving revenue growth and operational excellence across global teams. They have a strong record of achieving customer retention and satisfaction metrics throughout their career.