MB

Mimi Bontari

Senior Customer Success Manager, Enterprise at Lumar

Mimi Bontari has worked in the professional services industry since 2015. Mimi started their career as a Legal Trainee at Eurobank, where they worked from 2015 to 2019. In 2019, they moved to LexisNexis as a Customer Success Manager. In 2020, they joined Lumar (formerly Deepcrawl) as a Senior Customer Success Manager, Enterprise and Customer Success Manager, Enterprise. In their roles, they have helped businesses realize their websites' full commercial potential with a robust website intelligence platform and professional services partnerships.

Mimi Bontari has a diverse educational background. Mimi completed a Master of Science in Management from Queen Mary University of London between 2017 and 2018. Prior to that, they obtained a Bachelor's degree in Law from Aristotle University of Thessaloniki (AUTH) between 2010 and 2015. Additionally, they have obtained several certifications, including Certified Customer Success Manager (CCSM) Level 1 from SuccessHACKER in November 2020, SEO Foundations from LinkedIn in May 2020, Customer Experience: Journey Mapping, Customer Retention, and Sales: Customer Success from LinkedIn in February 2020, and IELTS from British Council.

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Timeline

  • Senior Customer Success Manager, Enterprise

    June, 2022 - present

  • Customer Success Manager, Enterprise

    June, 2020

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