Tess Walker is the Director of Product at Lumen Learning, where they utilize creativity and problem-solving skills to enhance product development and customer relations. Previously, Tess held various roles at Pearson, including Product Manager and Technical Analyst, where they managed support teams, addressed customer escalations, and contributed to product development. Tess also gained experience in sales support at Taskstream, ensuring smooth transitions from sales to implementation. They earned a Bachelor’s Degree from Berklee College of Music in 2007.
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