Adam Wallace is the Lead CPE Architect at Lumen Technologies, where they focus on operational readiness. Previously, they held various technical roles at CenturyTel and CenturyLink, including Internet Support Technician, Senior Client Support Specialist, and Engineer II. Adam has a background in maintaining network infrastructure and providing technical support, having also contributed to the development of training centers and video operations systems. They earned a degree in Computer and Information Systems Security/Information Assurance from the University of Louisiana Monroe.
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