Anna Shives is an experienced Technical Lead currently working in the information technology sector, specializing in training, development, process improvement, and project management. Anna’s career includes significant roles at CenturyLink, where they managed operational support and facilitated project management, achieving substantial efficiency improvements. Anna has also held positions at EarthLink Internet and MindSpring, providing technical support and training. Recently at Lumen Technologies, Anna focused on innovation and automation within network operations, leading to considerable cost savings. Anna holds a degree in General Studies from Harrisburg Area Community College and has coursework in Mechanical Engineering from Drexel University.
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