Bee Moua currently serves as a Network Engineer at Lumen Technologies since January 2019, where responsibilities include troubleshooting customer-reported issues, providing advanced technical support, and collaborating with local exchange carriers to ensure service continuity. Prior to this role, Bee worked at Lifetouch as a NOC II from March 2018 to January 2019, offering end-user support for IT systems and managing VOIP phone installations. Earlier experience includes a position as a Client Service Desktop Support Associate II at CompuCom from June 2017 to March 2018, focusing on PC troubleshooting, system maintenance, and application installation.
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