Bernhard Schäfer is a Senior Customer Support Manager at Colt Technology Services, bringing over 15 years of experience in Telecommunications, Roaming, Mobile Networks, Customer Service, and Implementation. Previously, Bernhard held roles such as Technical Service Manager at Syniverse Technologies and Senior Customer Support Manager at both CenturyLink and Lumen Technologies. Bernhard's career started at Electronic Data Systems as a Team Lead and evolved through various positions, including Customer Support Analyst and Technical Writer. Currently, Bernhard continues their education at Universität Siegen.
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