Bill Moore is a seasoned professional with extensive experience in customer success and sales management. Currently serving as a Customer Success Executive for System Integrators and Hyperscalers at Lumen Technologies, Bill manages substantial annual recurring revenue, implementing strategies to enhance customer engagement and retention. Prior to this, Bill held a significant role at IBM Corporation as a Senior Strategic Account Manager, generating over $400M in sales and ensuring customer satisfaction through strategic business reviews. Additionally, Bill operated as a consultant and educator, providing digital image consulting to dental professionals, and co-founded Silverback Imaging and Design, demonstrating expertise in team management and business development. Educational background includes attendance at George Mason University.
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