Brian Pheney, PMP, serves as the Lead Project Manager at Lumen Technologies since April 2017, focusing on vendor call center initiatives and site management. Prior experience includes significant roles at Dish Network from 2004 to 2016, where responsibilities encompassed project management of fleet services, new call center deployments, and vendor negotiations, resulting in substantial cost savings. Previous positions at Avaya and Lucent Technologies involved technology project management and team leadership, achieving improved service metrics and customer satisfaction. Brian holds a Bachelor's Degree in Business Administration and Management from the University of Phoenix and a Project Management certification from the University of Denver.
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