Charles Hails is a seasoned engineering professional with extensive experience in the telecommunications industry. Currently serving as Lead Engineer at Lumen Technologies since January 2012, Charles previously held multiple roles at CenturyLink from February 2005 to January 2012, including Engineer II, Network Technical Specialist, and NOC Technical Analyst I & II. Charles began a career at ISPN as Lead Technician and Technical Support Analyst I & II from November 2002 to February 2005. Educational qualifications include studies in Computer Science at The University of Kansas from 1998 to 2000, following completion of secondary education at GEHS from 1994 to 1998.
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