Christopher Smith

Christopher Smith currently serves as the Enterprise Help Desk Supervisor at Lumen Technologies, where responsibilities include developing documentation for Level I and Level II procedures and managing overall Service Level Agreement (SLA) responsibilities. Prior experience includes a position as People Operations Partner at Service Access & Management, Inc., which involved aligning business objectives with employees and management. Additionally, Christopher held various roles in talent acquisition and workforce technology at Best Buy for eight years, alongside customer service positions at Ollie's Bargain Outlet, Inc. and Knoebels Amusement Resort.