Chuck Boan is currently the Major Incident Management Team Lead at Lumen Technologies, a position they have held since 2019. They have a strong background in IT, having earned an Associate's degree in Occupational Science with a focus on Computer Technology and Advanced Networking from Vatterott College. Prior to their current role, Chuck held various positions in technical support and customer service, including significant roles at IBM, CenturyLink, and Embarq. Their experience also includes management roles at Zeke's Paint and Design Center and The Derby Co, where they developed problem-solving and inventory management skills.
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