Dylan Do

Dylan Do is an experienced professional with a background in customer success operations, office administration, and retail management. At Palo Alto Networks, Dylan utilized Excel for data visualization and collaborated with the CX team to enhance deployment rates. Previous experience includes an internship at BK Optometry where Dylan improved patient satisfaction and managed sales, while at UMAI, responsibilities included customer service and order facilitation. As Shift Team Lead at R&B Tea, Dylan provided leadership to ensure customer satisfaction and efficient operations. Currently, Dylan serves as a Solution Support Associate at Lumen Technologies. Dylan holds a Bachelor's degree in Business Management Information Systems from San Jose State University and is a graduate of Evergreen Valley High School.