Em Norris is currently the Lead Communications Manager at Lumen Technologies, where they guide the internal communications strategy for the Customer Success organization. Previously, Em held roles as an Account Manager and Field Marketing Manager at Lumen Technologies, and as a Marketing Intern at Electronic Entry Systems. They also worked as a Graphic Designer for TheBulletin.io from 2019 to 2021. Em is a lifelong learner who values authenticity, curiosity, and humor, supporting Lumen's mission to further human progress through technology. They are currently pursuing their education at Lake Forest College.
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