Gavin Lai is an accomplished Senior Cloud Solutions Architect at Lumen Technologies, with extensive experience in technical support and sales engineering across various prominent companies, including SoftLayer, PEER 1 Hosting, Oracle Corporation Canada, Sun Microsystems Canada, and Reuters Information Services. With a career spanning over two decades, Gavin has demonstrated expertise in architecting solutions for enterprise customers, managing technical and management escalations, and providing critical support in pre-sales and post-sales environments. Educationally, Gavin holds a diploma in Electrical Engineering from Ryerson Polytechnic University.
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