Jeff Paknik

Jeff Paknik currently serves as a Customer Success Advocate at Lumen Technologies, a position held since September 2020. Prior to this role, Jeff has extensive experience at CenturyLink, beginning in August 2000, where responsibilities have included account management for Premier and Strategic businesses and pre-and post-sales assistance with billing and data network implementations. Jeff also worked as a Dedicated Order Manager, focusing on data implementation, and has been involved in Switched order entry. Earlier in Jeff's career at Qwest Communications Corp from 1997 to 2000, key responsibilities included collaborating with the Outside Channel Partner program and managing customer relationship tasks. Jeff's educational background includes a degree from The Ohio State University (1991-1996) and graduation from Medina Senior High School (1987-1991).