Jennifer Dailey is a seasoned IT professional with extensive experience in systems analysis and IT infrastructure management. Currently serving as Lead Systems Analyst at Lumen Technologies since October 2019, Jennifer specializes in vendor management for software subscription and maintenance renewals. Prior roles include Lead IT Infrastructure Engineer at Level 3 Communications, where responsibilities encompassed incident and problem management for critical applications, and Lead IT Engineer at CenturyLink, focusing on PC asset management. Jennifer's career began at Qwest Communications, where various positions included Technical Support Specialist and Service Delivery Coordinator, providing a strong foundation in technical support and customer service. Academic background includes ongoing studies at the University of Phoenix-Colorado Campus.
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