Jim Cooper has a background in telecommunications and aerospace, beginning with service as a Telemetry Systems Specialist in the United States Air Force from October 1990 to December 1997, where expertise in airborne telemetry systems was developed. From December 1997 to May 2016, Jim served as Operations Director at CenturyLink, managing the configuration and delivery of various business customer services, and contributed to operational transformation initiatives aimed at enhancing customer experiences. Since January 2020, Jim has held the position of Transformation & Governance Leader at Lumen Technologies, focusing on building and refining governance processes to align business objectives and improve execution. Educational achievements include an Associate of Science in Electronic Systems Technology from USAF Community College and a Bachelor of Science in Industrial Technology and Engineering from Southern Illinois University.
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