John Guynn is a seasoned professional in commercial experience, currently serving as the Senior Director of Total Commercial Experience, CX Strategy and Advocacy at Lumen Technologies. With a rich background that includes roles such as IT Solution Architect at Qwest Communications and Director of Connected Security at CenturyLink, John has excelled in leading cross-functional teams and developing innovative strategies. Certified in Lean Kaizen and Business Process Management, they focus on transforming processes to drive revenue growth while fostering trust through accountability and continuous improvement.
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