Ken Pace is a seasoned IT professional with extensive experience in technical support and systems engineering. Currently serving as a Senior IT Engineer at Lumen Technologies since September 2019, Ken previously worked as a Senior Support Engineer at Nokia from October 2007 to February 2019, where technical support was provided to major wireless companies such as Verizon, AT&T, T-Mobile, and Sprint. Earlier career highlights include a role as a Customer Support Engineer at Lucent Technologies Bell Labs Innovations from June 1998 to October 2007, where Ken delivered 2nd and 3rd tier support for advanced network-based call center products. Ken holds an MBA in Technology Management from Arizona State University and the University of Phoenix.
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