Mark Paragi, M.B.A., is a seasoned implementation program manager with a focus on simplifying the installation and adjustment of network assets. With over a decade of experience in technical support within the B2B space, they have led diverse teams and improved customer outcomes at Dell Technologies. Mark has also managed multiple SaaS implementation projects at Digital River, streamlining processes and enhancing operational efficiency. They currently serve as a Network Implementation Program Manager at Lumen Technologies and a Support Planner at Upendo Support Planning. Holding a Master's degree in Business Administration and various certifications, Mark is dedicated to fostering team growth and achieving positive customer experiences.
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