Melissa Cox

Melissa Cox is a seasoned communications professional currently serving as a Senior Communications Consultant at Lumen Technologies since August 2021. Prior experience includes roles such as Communications Specialist at CenturyLink and Teacher Membership Specialist at IXL Learning, where Melissa managed external communications and customer service. Previous positions also encompass an American Red Cross Blood Service Intern, a waitress at Famiglia, and a Shift Manager at Cold Stone Creamery, demonstrating versatility in both service and administrative roles. Melissa holds a Bachelor's degree in Psychology from East Carolina University, where foundational research skills were developed as a Research Assistant.