Michael Parkinson is a passionate customer success advocate currently serving as the Manager of Customer Success at Lumen Technologies. In this role, they lead a team focused on enhancing customer relationships and driving product adoption. Previously, Michael held positions at Lumen Technologies as a Customer Success Executive and a Senior Account Manager, as well as at CenturyLink and Qwest, where they developed expertise in strategic technology solutions. They have a background in sales and marketing management and earned a degree from Central Washington University.
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