Michael Wagner is a Sr Lead Technical Process Architect at Lumen Technologies, bringing over 25 years of experience in Process Improvement, Project Management, and Quality across various sectors including manufacturing and service environments. Previously, they held roles such as Quality Manager at Watlow and Corporate Quality Engineer at Johnson Controls, where they implemented quality systems and guided improvement teams. Michael has led Six Sigma initiatives, developed strategic business plans, and adapted methodologies to enhance operational efficiency. They earned a Bachelor of Science in Industrial Technology from the University of Wisconsin-Platteville.
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