Michael Zupko is a seasoned project manager and scrum master currently at Lumen Technologies since July 2022. With extensive experience at Level 3 Communications, LLC since June 1999, Michael has successfully managed complex telecom projects exceeding $100 million, focusing on network integrations and upgrades for major clients, such as a national retailer and an international coffee company. Previously, as a Network Operations Center Manager, Michael established operations for top clients, ensuring premier service levels. Michael's technical background includes managing key accounts and resolving service issues at AT&T Broadband and Internet as a Tier II Technician. Michael holds a Master of Telecommunications degree, specializing in IP and VOIP, from the University of Denver.
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