Mohammed Faisal

Customer Service Account Specialist at Lumen

Mohammed Faisal is an experienced customer support and business development professional with a strong background in sales and lead conversion. Currently a Customer Support Specialist and Senior Consultant at 24-7 Intouch since November 2020, Mohammed previously worked as a Senior Business Development Executive at Wooden Street, where responsibilities included prospect interaction and sales conversion. Prior experience includes roles at RentoMojo as a Senior Associate in PreSales, and at CONCENTRIX SERVICES INDIA PRIVATE LIMITED as a Senior Advisor, managing escalations and customer consultations. Mohammed's career began as a Business Development Executive at Fastway Worldwide Express, focusing on lead generation and sales. Academically, Mohammed holds an MBA in Finance and Marketing from Adarsh Institute of Management and Information Technology and a Bachelor's Degree in Finance and Financial Management Services from Baldwin Methodist College.

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