Monica Smith, PMP, has a robust background in project and program management, primarily with Lumen Technologies, where roles included Sr Account Executive-Mid Markets, Sr. Lead Technical Program Manager, and currently, Sr. Manager Project Management since June 2023. In these positions, Monica has led complex programs, managed voice and data network implementations, and collaborated with cross-functional teams to ensure project success. Previous experience includes positions at Associated Business Systems, Verizon, Konica Minolta, and Pitney Bowes, showcasing a strong sales and service delivery background. Monica holds a Bachelor of Applied Science and an Associate of Arts and Sciences in Project Management, both from Columbia Basin College, graduating Cum Laude.
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